PACS-Guard

Cost-efficient services for critical system support

PACS-Guard is a complete family of superior services designed to provide a cost-effective, safe, reliable and efficient operation of medical IT systems. PACS-Guard utilizes proactive and remote concepts for a greater peace of mind.

With PACS-Guard, Sectra takes service and support one step further - we anticipate potential problems even before you notice them.

PACS-Guard Monitoring

• Always on, 24x7 remote monitoring
• Automatic alert escalation
• Proactive and reactive services
• Collects statistics for trend analysis

PACS-Guard Assist

• Secure, HIPAA compliant communication and authentication from support center to customer network
• Real-time resolution to end user’s problems and questions
• Remote viewing as well as remote control of applications
• Quick and secure access to servers

PACS-Guard Administration

• System administration for a day or forever
• Remote or onsite, working together to provide cost-efficient services to users

PACS-Guard Disaster recovery

• Database backups
• Complete mirror copy of all archived data
• Restore operation in as little as 72 hours

See also

• Sectra PACS
• PACS Solutions
• PACS Components:
  • Workstations
  • Clinical applications and workstation add-ons
  • PACS Core
  • Integration
  • Service and maintenance tools

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• © 2009 Sectra Imtec AB
• Revised January 19, 2009